The House of Bruar, Pitlochry

3.2
#1 of 10 in Shopping in Pitlochry
Gift & Specialty Shop · Shopping
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Get some functional country clothing at The House of Bruar. The mini mall is an ideal place for picking up some quality knitwear, made of Merino and Shetland wool, cashmere, and other fine materials. Taking pride in the picturesque Scottish countryside, the tourist site also includes a gallery of contemporary rural art, exhibiting works of over 80 British artists. Visit the food hall and delicatessen or a large restaurant with 600 seats if you wish to grab a bite and take a load off your feet. It couldn't be easier to arrange your visit to The House of Bruar and many more Pitlochry attractions: make an itinerary online using Inspirock's Pitlochry visit planner.
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The House of Bruar reviews

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TripAdvisor traveler rating
TripAdvisor traveler rating 3.5
1,432 reviews
Google
4.2
TripAdvisor
  • Very disappointed that my well behaved dog was not allowed in the conservatory style restaurant, many visitors are on holiday to Scotland and bring their fur babies, they are concerned about leaving.....  more
    Very disappointed that my well behaved dog was not allowed in the conservatory style restaurant, many visitors are on holiday to Scotland and bring their fur babies, they are concerned about leaving.....  more »
  • A lovely atmosphere and some great products in the shop but it’s very poor value for money. We paid £27 for 2 cakes and a tray bake, 2 coffees and 2 juices, which were all very average. It was nice... 
    A lovely atmosphere and some great products in the shop but it’s very poor value for money. We paid £27 for 2 cakes and a tray bake, 2 coffees and 2 juices, which were all very average. It was nice...  more »
Google
  • I bought from the online store about two years ago and the quality of the blazer/it's fit was absolutely top notch. Absolutely worth every penny. HOWEVER, the online service is atrocious, slow and inefficient. I decided to order again from the store over a week ago and the payment system gave me hell. I finally managed to get the payment through, but received no confirmation.I followed up to ask for a confirmation both through the online chat system and email... no response. I followed up again... no response. I am giving them a day after which I am cancelling the payment. Excellent quality but frankly not worth the terrible hassle online... UPDATE Within a day of this review I was contacted by customer service. They gave me an update and exact time for order dispatch. They kept their word and dispatched on the time specified. The clothes arrived and as expected the quality was too notch. I just wish that the online service was just a bit better and faster because the gift arrived two weeks after my wife's birthday even though I had ordered it well in advance.
  • Went to House of Bruar last Saturday. Bought some bath oil and when I got home discovered the bottle was empty within the box. Called them that day and spoke to a supervisor who was very helpful. Took all the details and said someone would call me during the week. No phone call but a new bottle arrived in the lost today. Excellent service and this is a company who clearly value their customers. They couldn't have dealt with this better.

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