Bellbird Hill Lookout, Kurrajong Heights

My partner and I looked forward to a weekend getaway here to enjoy. However we ended up leaving the same evening before spending the night. Granted there were some issues that could have been dealt with some effort by staff had we reached out, but after a busy week, we were not in the mood. We wanted to relax over the weekend and not deal with further issues. - When we entered the chalet, the air was completely damp. Sitting on the sofa or bed, you would feel the dampness on yourself after you stood up. Matches for the fireplace would not light due to the dampness. The wooden floor was still wet (assuming from cleaning). We understand it has been unusually wet, but offering this level of "comfort" to guests paying upwards of 300 a night is not right. Blasting the aircon for 3 hours on powerful reduced the dampness in the air slightly but to reduce the dampness soaked in by the furniture would have taken far longer. The wet floor did dry up after a few hours of aircon. - We then noticed in the main body of the chalet, 2 of 4 ceiling lights were not working with 1 just hanging from its socket. They were positioned in a way such that now, half the chalet would not be lit. - If there is a wedding on, you will need to arrive as soon as you can for available parking. There is no dedicated parking spot for people staying in chalets. As mentioned above, we did NOT reach out for help from staff from the above issues. So perhaps, with some effort, some of the above issues could have been resolved. But for the amount paid, we did expect a smoother experience. Perhaps in normal dry weather without a wedding the chalet would be a comfortable and peaceful getaway (assuming ceiling lights are fixed).

One word excellent had my nieces wedding over the weekend great venue i wouldrecommend everyone to have their wedding there .