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Recycle Travel Reviews
Contratamos una excursión a Tam-coc y lo recomiendo a todos. Toni nos atendió fenomenal en la agencia, ademas el día de antes del tour confirmó con nosotros toda la información y después del tour tamb... more »We hired an excursion to Tam-coc and I recommend it to everyone. Toni was very friendly and helpful at the agency, plus the day before the tour confirmed with us all the information and after the tour also contacted us to ask us how it is. The service couldn't be better. The tour was very good, the guide spoke English perfectly (not easy to find this in Vietnam) and was very friendly. We were taken on a very new bus and the service exquisite. HIGHLY RECOMMENDABLE!!!!
Tony (tout comme chaque employé de l'agence) a été parfait avec nous, tout le long de notre séjour au Vietnam. Nous avons organisé notre "tour" exclusivement avec lui (activités, transports etc.), et ... more »Tony (just like every agency employee) was perfect with us throughout our stay in Vietnam. We organized our "tour" exclusively with him (activities, transport etc.), and we are not disappointed. Indeed, we were given very good advice from the beginning. The people at the agency are all very accommodating, patient (even when you're undecided) and adorable. The contact immediately passed with this staff so smiling and friendly. Tony is very concerned about the well-being of his customers, and regularly asks (through Messenger) how we are doing and if everything is going well during our tour of the country. In addition, he does not hesitate to remind us of the activities, contact buses/transport, schedules, etc., which is really nice of him (because he does not have to do so). The service is therefore top and very professional, I highly recommend this agency to arrange your entire trip. In addition, the prices are really attractive, and generally lower than with other agencies. With "Recycle Travel", we organized/booked: - 2 days and 1 night in the Sa Pa mountains with a guide (magnificent experience), - 2 days and 1 night in Ha Long Bay (on a boat), - several bus trips to get to/from Ninh Binh (Tam Coc) and Phong Nha. All our unforgettable adventures and fantastic experiences were made possible in large part thanks to Tony and his employees... So very sincerely: thank you!
The story began when I pushed Tony's door to inquire about the last night bus to Ha Giang departing that day. Turns out it was leaving 30 minutes later from the other side of town and in the middle of rush hour... I had to be on that bus! Impossible to get there on time you might think... Not for Tony! After an epic scooter ride through Hanoi on the back of Tony's scooter, I got my bus on time! Tony literally went the extra mile for me and was genuinely helpful. If you think Vietnamese travel agencies are are all "same same" necessary evil, try his! You won't be disappointed.
We were recommend by a friend who had an excellent experience with Tony so we decided to visit his shop which was easy to find. Instantly he welcomed us and helped us create the perfect itinerary for our trip. He became as friend as we were able to remain in contact while on our trip, he would answer Facebook messages instantly. The tour he arranged for us was exactly what he had promised, we had a FANTASTIC trip trekking in SaPa. Our dietary requirements were noted from the bus to the hotel and the tour ran perfectly on time. Although we had rain we were given wellies for our trip from the hotel and a place to shower before our bus back to Hanoi. The night bus was the best we have ever been on and we slept well. Having arrived at 4am we were allowed to stay on the bus to sleep until 6am which was good. Halong bay exceeded all our expectations! We had a five course lunch on the ship and wonderful service. We have made a friend in Hanoi and we will always be sure to send any travellers to Tony Sang in the future
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