Bill Gray's Iceplex, Rochester

3.0
#13 of 16 in Fun & Games in Rochester
In the spring of 1938 a young family man, working at Eastman Kodak Company for 17 cents an hour, decided he needed to supplement his income in order to support his family. He accomplished this by working weekends selling hot dogs and soda pop out of a small road side stand near his home in Webster, NY. That young man's name was Bill Gray. Bill and his wife Alberta worked as many as eighteen hours per day on the weekends to maintain their fledgling business. Four years later, making more money on the weekends than he did at his full time job at Kodak, Bill decided to go into the restaurant business full time. This is the story of how the Bill Gray's Restaurants got its start.

Now that Bill and Alberta were able to devote all of their time to their small restaurant business, good things began to happen. They were able to expand the size of their restaurant, add items to their menu (like ground steak sandwiches, cheeseburger, french fries, etc.), attract a great deal of new customers, and add several family members, eleven children in all !! While providing exceptional customer service, Bill Gray's prospered and grew with the passing years. The Gray family operated out of the original location on Ridge road in Webster until 1959. They then moved to a larger, more modern facility on East Henrietta Road in the town of Henrietta, called the "Round Up".

In 1963, Bill left the Henrietta restaurant to take a position with long time friend and Webster neighbor, Bruce Hegedorn.

In 1965, Bill and Bruce joined forces and formed a partnership and a corporation called Bill Gray's Incorporated, and opened a brand new Bill Gray's Restaurant on Route 104 in Ontario. That same year Bill opened a second location on Culver Rd. in Sea Breeze. For the next twelve years Bill, Alberta and several members of the family worked to make Bill Gray's one of the most popular restaurants in the Rochester area by using the same commitment to quality and customer service that Bill Grays established in 1938.

With popularity and success came expansion. In 1978, Bill Gray's opened its third location on Hard Rd. in Webster, only a few hundred yards from the original Bill Gray's location. Over the next thirty years Bill Gray's added, (and sometimes subtracted), locations to where it currently operates 14 locations in the Rochester and Buffalo areas. The newest location just opened September 20, 2008, in The Boulevard Mall Food Court in Amherst NY.

Throughout the years, Bill Gray took great pride in the business he started way back in 1938. Although Bill and Alberta have both passed away, Their entrepreneurial spirit lives on in the family, owners and staff who now operate the company.

We invite you to join the "Bill Gray's" family. With your continued patronage we hope to continue to grow and prosper.

Looking for a great employment opportunity? You too can become a part of the 73 year success story that is Bill Gray's. Just apply at www.billgrays.com! Go to the Careers area fill out our online application!
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Bill Gray's Iceplex Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 3.5
19 reviews
Google
4.3
TripAdvisor
  • Wish I could give a negative 100! Overlooking all the horrible reviews on performance I purchased tickets for my family including 3 children for my birthday. We knew that the performance could be a to...  more »
  • Bill Gray’s since 1938 The restaurant inside the iceplex was pretty good. The cheese burgers were really good. Homemade. Good tasting. The fries and onion rings were done right The wings were huge and...  more »
Google
  • Miss having Locker Room Sports. Gram and company were the best at sharpening and great selection of sticks. New sharpening area in bottom level. never seems to be open. Hope Locker Room comes back.
  • Some of the worst ice we have ever skated on. The edges were caved in and the puck would get stuck between the ice and the boards. Once skater went down with a knee injury due to the uneven ice against the boards. The pro shop was no longer available, the coffee shop was closed. The restaurant/bar was nice to grab a bite to eat between games. The rinks also have limited to no seating; if you handicapped you would need to stay up stairs and view through the windows.
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