Garoto, Vila Velha

4.1
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Gift & Specialty Shop · Shopping
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Chocolates Garoto S.A. is a Brazilian chocolate manufacturer. Its headquarters are located in Vila Velha, Espírito Santo. The company was founded in 1929 by German immigrant Heinrich Meyerfreund.
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Garoto reviews

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TripAdvisor traveler rating
TripAdvisor traveler rating 4.5
1,448 reviews
Google
4.4
TripAdvisor
  • Sempre quis conhecer a fábrica! De criança já ouvia as histórias e imaginava como poderia ser nossa versão local de Willy Wonka’s chocolate factory! A oportunidade surgiu depois de adulta e me... 
    Sempre quis conhecer a fábrica! De criança já ouvia as histórias e imaginava como poderia ser nossa versão local de Willy Wonka’s chocolate factory! A oportunidade surgiu depois de adulta e me...  more »
  • The staff was really friendly and it's a cool place to check out as they also let you try some of the chocolate at the end. Unfortunately they ended our tour after we had just seen 1/3 of it. After... 
    The staff was really friendly and it's a cool place to check out as they also let you try some of the chocolate at the end. Unfortunately they ended our tour after we had just seen 1/3 of it. After...  more »
Google
  • Enjoying to go through the chocolates options.
  • This place is a joke on multiple levels and a big disappointment. Don't expect to try more than 5 free samples on the tour either! I've been to other international non-native English chocolate factories that are light years better and more accommodating. I guess the store is good if you like the brand, but the tour is poorly handled and a rip off. R$30 for a bizarre military like line following to see a few machines while just smelling chocolate in the air the whole time? You're forced to do lots of things like that and put your hand on the safety railing at all times, wash your hands even though you never touch anything and wear body coverings for hair contamination and such. It's just weird. I guess English speaking people never go to Brazil? They had no offerings for me of any kind. Nothing was in English, no machine or human translations and even for very important directions, even though I told the guides I spoke English, they didn't even do basic charades or show a PowerPoint. They acted like I was invisible and actually had fellow bilingual attendees translate for me! Which was kind of them, but what kind of service is that for a company of this size?!? Then their intro movie was broken or they forgot the password or something. When you finally get to taste chocolate, you seriously get only 120 seconds or so and aren't allowed to take any with you! I was stuffing my face like a mad man and only got about half of the total samples which are a small fraction of the company's total offerings. Then you're delivered to the store where you have to spend about R$100+ to actually try all the flavors if you want, which is probably why you would come in the first place...

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