Trip Planner: South Pacific / Australia / Queensland / Fraser Coast / Fraser Island / Fraser Explorer Tours
Fraser Explorer Tours reviews
A full schedule of great well planned activities, our favourite was swimming in Lake McKenzie. Our driver/guide, Mark, was brilliant-friendly, informative, and ensured everyone enjoyed the tour! more »
We had an interesting & fun day driving around Fraser with pur informative and entertaining guide, Peter N. No dingoes on this trip, but heaps to see & learn anyway. more »
Highly recommend taking this tour - and this comes from someone’s who avoids tours and „tourist traps“! Take the two day tour to really see all the precious spots on the island, learn something about the background and experience two days you’ll definitley never forget! (Also big thank you to our guide Warren who did an amazing job at entertaining us for 48hours!!)
The booking was made online and paid online. While the tour can be considered worth for the money it is disappointing that the company is not ready to take the responsibility for the issues with their booking system. The payment was made using a International credit card. After returning back home I found that the credit card was charged twice. At first instance they were contacted the answer was it has been only charged once and that it was an error from banks side. but on providing evidence from credit card bills and after taking over 1 month the double charge amount was returned back.(over 1200 AUD) However considering the bank exchange rate difference for buying and selling and extra 2.5% bank charges I am still short of over $100. It is unreasonable that a customer is charged extra because it is a problem in their system that lead to extra charge in the first place. When this was brought to their attention the response was " the exchange rate is out of control'. If they had control of the payment system then this extra charge would not happen. However, the message is 'BE CAREFUL OF USING ONLINE PAYMENTS WITH THIS COMPANY" as they have FAULTY System.
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